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The mission of CAE’s Customer Services organization is to provide world-class, customer-focused services which are recognized as influential factors in our customers’ purchase decisions.

The goal of CAE’s Customer Services organization is to provide our many valued customers with responsive support and customized service options for optimized operational solutions.

Customer Services ›

Commencing at the ready-for-training (RFT) date and continuing for the life of the simulator, CAE’s world-class support services are performed by our team of experts, thus enabling our customers to focus on their operational requirements of providing flight training.

CAE Customer Service Portal ›

The newly redesigned CAE Customer Service web-based portal has been created for ease of use and simplicity. With one single point of entry, CAE's simulation products customers now have direct and personalized access anytime and anywhere to project and other important information.

Parts and Repair Services ›

CAE’s Parts and Repair Services professionals focus on providing prompt, responsive and innovative solutions to meet all of our customers' hardware requirements.

Technical Training ›

The CAE’s Technical Training group is comprised of professional instructors and trained specialists. Technical training is offered for maintenance of CAE simulation products and technology. Training topics include hardware systems, software systems, and visual database modelling systems.