As front-line sales and customer service representatives, you may often be the initial contact a person from another country has with your country, or you may be the first visitor to represent your company in your customer’s country. These initial meetings will generate a lasting impression based on perceptions and greetings between the visitor and the hosting personnel.
Future business growth could depend on aviation representatives’ basic understanding of international etiquette and other cultures. Don’t miss out on growth opportunities due to a lack of proper cultural and international etiquette training.
Expand your cultural horizons in this course by exploring:
