See the latest information on how CAE is responding to the COVID-19 pandemic.

Defense & Security Customer Support

Customer Support
Global Customer Service for Defence & Security

Contact your Customer Experience Lead or Customer Services Representative for any support required. You may find their coordinates in the Customer web portal.

Customer web portal :

You will find in the web portal, the 24-7 Parts and Technical Emergency Support phone number, request for hardware parts quotation and ordering, CAE tools, Information Bulletins and more.

Need Customer Web Portal Access?

CAE USA Defence & Security Customers

T. Monday to Friday (7:30am to 4:30pm EST):  +1-817-619-2000

T. (Emergency after-hours):  Dial the Customer Service (CS) number above.
At the second level of the voice mail follow the instructions for after-hours emergency support.

If you are trying to reach CAE Healthcare’s customer service, please visit:

If you are trying to reach the civil Dallas Training Centers, please visit:

General Inquiries for Defence & Security Customers