Communication is the basis for all interpersonal skills.
This course will identify the critical elements of effective writing and communication skills that will help deliver concise, positive results. This curriculum provides in-depth techniques for effective writing in emails, logbooks, business memos and letters, and other correspondence that involve aviation maintenance-related material and personnel. Our Effective Writing and Communication course will enhance the aviation technician’s enrichment, perception, and future success.
This course will effectively improve interpersonal relationships, productivity, and operational safety.
The following topics will be covered in detail:
- Communication Basics
- Communication Problems
- Seven Steps to Effective Communication
- Writing Effective Emails
- Document Standards