We are here to help!
In addition to our outstanding instructors, our Client Services team is a center of excellence for customer support. We take great pride in working with you side-by-side to ensure we deliver a world-class training experience that begins before you arrive at any one of our locations across the global through your final check ride.
As we continue to revolutionize your training, both our people and our digital tools are key to your success. Thank you for choosing CAE, it’s our pleasure to be a part of your aviation journey.
CAE Crew Training App
Access your training details in one place directly from any Apple/iOS mobile device or your favorite browser. We bring everything together and deliver an effortless way for you to stay on top of it all.
Get started with CAE Crew Training
CAE Customer Care Team
Our Customer Care team provides technical support for you on platforms such as CAE Crew Training App, Active Reader and Pelesys. They can also answer general questions about your schedule or who to contact to book your next training. Whether it’s by phone, chat or email, the team is accessible 24 hours a day, 7 days a week.
Connect with the CAE Customer Care Team
Access your CAE General Operating Subjects or Bombardier eLearning training anytime you are ready to learn.
CAETerminal, is a management tool that provides instant access to pertinent documentation, training records, and reservation details regarding flight training for both individuals or department leaders. If you need assistance with enrollment, or you have not received your username and password, please contact your Account Executive.
CAE has partnered with local travel agencies to assist with all your hotel and ground transportation needs. Travel support is located on-site at all global training centers and can be reached directly at the following to provide assistance as needed. We can also arrange rental cars at a reduced rate for airport, training facility or hotel pickup, and can assist with ground transportation from the airport to the hotel, or the training center. They can also provide location information in preparation for your arrival to the area as well as recommendations for restaurants and any other local amenities and attractions you seek during your visit. Our training centers all offer a variety of amenities, explore what each global facility will provide you during training.
|CAE Dallas, TX|
|CAE Dubai, UAE (Silicon Oasis & Al Garhoud)|
|+971 4 218 7198||[email protected]|
|CAE Montreal & Toronto, CA|
|CAE New Jersey Morristown, NJ|
|CAE Bordeaux, FR|
|CAE London Burgess Hill, UK|
|+44 (0) 1279 668024||[email protected]|
|CAE Phoenix, Little Rock, Las Vegas and all other locations|
CAE recommends planning departure flights for the day after your training is scheduled to end.