Crew Optimization modules of our platform leverage advanced AI/ML components and operations research models to streamline crew planning.  The solutions are supported by scenario management capabilities that allow crew schedulers to develop alternative solutions using different sets of configurable parameters.

Depending on customer needs, they can select from a range of optimization modules:

Workforce Planning
Evaluate and respond to growing crew capacity requirements by optimizing onboarding, training, and certification planning

Pairing Optimization
Optimize the alignment of crew and fleet to maximize utility, minimize block times, and increase schedule reliability

Roster Optimization
Optimize crew rosters and reduce costs by evaluating thousands of potential scenarios, including the application of crew teaming concepts

Crew Preferences
Digitally manage crew roster approval, self-scheduling, PBS preferential bidding, and trip trading

The value of our optimization solutions is proven via operator benchmarks, whether comparing impact of a CAE solution, other solutions or even through use of manual crew planning / roster recovery processes. Our monthly crew planning optimizer has the potential to reduce operational costs up to 10% compared to manual processes.

Workforce Planning

Recognizing that the cost of crew resourcing is among the top three costs for an operator, it is vital to have a tool that can accurately project optimal crew resources to keep you flying and crew cost manageable.

The Crew Resource Management solution-as-a-service is powered by Travel AI which uses the cutting-edge technologies such as Artificial Intelligence, Machine Learning, Deep Learning, Neural Network Activity, and Active Learning. The technology drives the crew resource planning process and provides advanced demand forecast, supply and demand analysis, and related projections. The solution analyzes the historical data on crew absences, operational requirements, roster deviation, and forecasts for future crew resources requirements with consideration to the following factors:

Training and Scheduling

Our Crew Management System provides long-term training management and scheduling capabilities. Providing operators optimization of training assignments while considering the number of trainees, trainers, and logistics available. Operators can also appreciate a modular capability to manage training footprint via the training curriculum functionality. Users have the option to create training plans for long and short terms manually or via the optimizers. The training optimizer creates a plan for all training requirements such as ground training, flight recencies, simulators, and external trainings. Whether making changes to a training planning, assigning training automatically, or providing detailed reports to enable timely bookings for travel, training, hotel and more, the optimizer is flexible and works for you.

Managing crews during day of operations is an intricate and highly complex business process involving many stakeholders. Without support from an advanced solution that routinely manages the complex flow of information, the interdependent planning, change management, and recovery processes can be extremely hard to execute seamlessly. It’s also crucial that crew members can provide, retrieve, and acknowledge this information on their mobile devices.

CAE Crew Management is designed on three principles:

Customers can make changes to workflows without the need for solution development or customization, including search, filter templates, reports, rules, and user interface preferences.

By allowing users to adjust the ecosystem to suit their particular needs, Crew Management ensures that crew planning and change management runs smoothly in the face of change and also creates an ownable solution that customers can readily embrace.

Product features

Configurable, user-centric design
Build the system and workflows you need using configuration, not customization

Alert-driven roster conflict management
Manage roster alerts in real-time based on dynamic rules
Implement using parameters configured by the customer
Optimize legal solutions with shorter run times

Active crew members participation
Provide real-time access to crew management from anywhere

Custom reporting
Provide data visualization built around custom and predefined reports

Services-based architecture
Sync static and dynamic data in real-time through a stable and secure environment

The changes being made real-time at the Operations Control Center (OCC) need a platform that can communicate to the most mobile workforce to help with their work-life balance. The undisputed strength of our solution is our Crew Engagement capabilities.  Our crew engagement solution harnesses the power of modern mobile technology to allow operators to connect and engage like never before with their field-based crew. The customer can choose from a wide range of functionalities such as:

These functionalities can be enabled for crew members based on contractual obligations and in support of the operator’s business objectives. These functionalities are currently being used by over 200,000 crew members. The workflows between crew scheduling and crew members are supported through use of automated messaging enabling efficient alignment in real-time.

CAE Crew Management solutions offer roster recovery optimization capability. It provides value not only through reduced cost and brings crew members back to their original roster, limiting disruptions and resulting in lower operational disruption and reducing long-term crew member lifestyle disruption.

Have access to a single source of truth that enables users to solve for disruption recovery while keeping the business running and communicating with the crew using our mobile platform.